Legal
01Introduction
At KodRank ("we", "us", "our"), your privacy matters. We are the data controller responsible for the personal data collected through our website and in the course of providing our web development and SEO services.
This Privacy Policy describes how we collect, use, store, and protect your information, and the choices you have. By using our website or engaging our services, you agree to the practices described here.
02Information We Collect
We only collect the data we need to respond to you and deliver our services. This includes:
Information you provide
- Your name, email address, and phone number
- Your website URL and project details submitted through our contact or audit forms
- Any information you share with us in emails, calls, or messages
Information collected automatically
- IP address, browser type, and device information
- Pages visited, time on page, and referral source
- Cookie and analytics data (see Section 06)
Client project data
- Access credentials to your website, CMS, hosting, analytics, and Search Console, where required to deliver the Services
- Content, assets, and materials you provide for your project
03How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and prepare proposals or free audits
- Deliver, manage, and support the web development and SEO services you engage us for
- Communicate with you about your project or account
- Improve our website, services, and user experience
- Send relevant updates or offers where you have opted in (you can unsubscribe at any time)
- Meet our legal, accounting, and regulatory obligations
We do not sell your personal data, and we do not add you to a marketing list simply because you sent us a project enquiry.
04Legal Basis for Processing
Where data protection law applies, we process your personal data on one or more of the following bases:
- Contract — to deliver the services you have hired us for
- Legitimate interest — to respond to enquiries, run a secure website, and operate our business
- Consent — where you have opted in, for example to marketing communications or non-essential cookies
- Legal obligation — to comply with applicable laws and accounting requirements
05How We Share Your Information
We share your data only where necessary, and only with parties who help us operate. This may include:
- Trusted service providers such as hosting, email, analytics, and payment processors
- Professional advisers where required for legal or accounting purposes
- Authorities where we are legally obliged to disclose information
Any third-party providers we work with are required to handle your data securely and in line with applicable data protection standards. We do not share your data with third parties for their own marketing.
06Cookies & Tracking
Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and improve performance. Cookies fall into a few categories:
- Essential cookies — required for the website to function
- Analytics cookies — help us understand traffic and usage (for example, Google Analytics)
- Preference cookies — remember your settings and choices
You can accept, reject, or manage non-essential cookies through your browser settings or any cookie banner we provide. Disabling some cookies may affect how parts of the site work.
07Data Retention
We keep your personal data only for as long as necessary for the purposes it was collected, or as required by law. As a general guide:
- Contact and enquiry data is retained for a reasonable period unless a working relationship is established
- Client account and project records are retained for the duration of the engagement plus any period required for legal and auditing purposes
- Analytics data is retained in line with our analytics provider's settings
When data is no longer needed, we securely delete or anonymize it.
08Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You share information with us at your own discretion.
09Your Rights
Depending on your location, you may have the following rights over your personal data:
- Access — request a copy of the data we hold about you
- Rectification — ask us to correct inaccurate or incomplete data
- Erasure — ask us to delete your data (the "right to be forgotten")
- Restriction — ask us to pause our use of your data
- Portability — receive your data in a portable, machine-readable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.
10Third-Party Links
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information with them.
11Children's Privacy
Our services are intended for businesses and professionals, and are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can remove it promptly.
12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the "last updated" date above. We encourage you to review this page periodically.
